styling-process-left.jpg
Styling-processright.jpg
 

The Styling Process

1. Booking An Appointment

Upon receiving a call or notification from an agent or directly from a client, a free consultation with our Sales Manager or Senior Stylist at the property is booked, at a time convenient to the client, Monday - Friday.  We enquire as to the approximate timing of the hire and the scope of the Client’s needs.

2. Free Consultation

Whether the property is vacant or occupied, it is important for us to assess ease of access for the property, understand the style and feel of the home, room uses and sizes, lighting, special features and outdoor areas. This typically takes 1 hour.

3. Written Quote

A detailed quote listing the furniture requirements for each room, a Client Action List detailing items to be removed or relocated, the hire fee, Terms and Conditions and the Hire Agreement is prepared and emailed to the client.

4. Acceptance Of Quote

The Client accepts the quote, by calling or email to advise their verbal or written acceptance. If the hire is quite a few weeks or months away, a written confirmation triggers the job to be put into Pravda’s system, flagging the impending booking. The Hire Agreement is filled out, signed and scanned or photographed on your mobile phone and emailed to Pravda.

5. Payment

Is required to be received and cleared minimum one week in advance of the installation date. Payment is via credit card or Direct Deposit.

6. Selection Of Furniture

We assess the style, size and colours of furniture and accessoriesappropriatefor your home, label them, wrap and set aside for you. The Sales Manager or the Senior Stylist selects these items with the stylist who will be installing the job on the day, walking through the floor plan and all the photos.

7. On The Day

The trucks are loaded up in the Pravda warehouse, checked off by the stylist who then accompanies the truck to the property and oversees the delivery, placement of the furniture, unpacks all the items and puts them in place. The trucks typically arrive at the property between 8.30 - 9.30am. This process can take between 3-5 hours, depending upon the size of the job. A large job will take the whole day. 

8. Pick Up Of Furniture

Once the hire is complete, the furniture is picked up after Pravda is notified by either the agent or the client. Pick-ups typically occur in the afternoon. The stylist arrives ahead of the truck, packs pictures, accessories and bedding in readiness for the removalists to transport the furniture back to the Pravda warehouse.